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Bikus Group

CRM: Never lose another lead

A lead who writes on Friday night deserves an answer on Monday morning. The CRM we set up gathers every request, reminds your sales staff what to do next, and shows management where every deal stands.

What changes

Your day-to-day, before and after

Today

  • Contacts sit on salespeople's personal phones
  • Follow-ups depend on each person's memory
  • Nobody knows how many quotes are still pending
  • Website enquiries get lost in an inbox

With Bikus Group

  • Every contact and every exchange in one place
  • Scheduled follow-ups that go out on time
  • A pipeline you can read at a glance, stage by stage
  • Website forms feed straight into the CRM

What we deliver

A clear scope, deliverable by deliverable

  1. 01

    Sales pipeline

    Your sales stages as columns, with drag and drop and a value per stage.

  2. 02

    Complete customer records

    Contact details, conversation history, quotes, invoices and team notes.

  3. 03

    Follow-ups and alerts

    Dated tasks, email or SMS reminders, and an alert for every new request.

  4. 04

    Website and WhatsApp integration

    Forms and contact channels drop every request into the CRM.

  5. 05

    Sales dashboard

    Forecast revenue, conversion rate and activity per salesperson.

Approach

Four steps, no surprises

Our approach in detail
  1. 01

    Audit

    We look at how your company works today and put a figure on what the lost time is costing you.

  2. 02

    Design

    Clickable mock-ups and a delivery plan, signed off with you before a single line of code.

  3. 03

    Delivery

    Usable releases at every step, tested by your teams on their real cases.

  4. 04

    Support

    Training, maintenance and new features: we stay with you after launch.

FAQ

Your questions about CRM

How much does it cost?

Every project gets a detailed quote broken into phases, after a first conversation about your needs. You know what gets delivered at each step before you commit.

Request a quote
Why a custom CRM rather than an off-the-shelf one?

If an off-the-shelf product fits, we'll recommend it. Custom work makes sense when the way you sell is unusual, or when per-user licences get too expensive.

Can you import our Excel files?

Yes. We clean and import your existing contacts before go-live, so your teams start with their real accounts.

Does the CRM work on a phone?

Yes. Your field sales staff can view and update their records from their phones.

Who can see what?

Each user gets permissions based on their role. A salesperson sees their own accounts, management sees everything.

Let's talk about your CRM project

Thirty minutes to understand what's at stake for you, and a concrete first take on what could be improved in your company.